At Revive Clinic, we pride ourselves on providing the best services, care, and experience for all of our patients. The following policies help ensure that each visit is up to our high standard of making our patients our number one priority.
Refund Policy
All payments for any product or service are considered non-refundable. If a deposit is made and you change your mind on said product or service, the deposit can be used toward another product or service with the same provider you were originally scheduled with.
If you pre-pay for a service, series of services, or have a credit on your account, that service or credit must be started or used within 12 months of the purchase date.
Cancellation Policy
You must cancel or reschedule your appointment at least 24-hours prior to the scheduled appointment time. If you do not cancel 24-hours prior to your scheduled appointment, we will assess a $50 no-show fee for medical/aesthetic visits and $150 for permanent makeup appointments. This charge is not reimbursable by your insurance company. We understand that emergencies do occur - in the event of an emergency please call the clinic - it is our discretion whether or not to waive the no-show fee.
All patients will be required to have a credit card on file. This card will be charged in the event of a no-show. You will not be able to reschedule your appointment until the $50/$150 no-show fee is paid.